We take personal privacy seriously and we would like to ask You to read the following Terms of Service carefully.
Types of Personal Information We Collect
TrackDuck collects all of the information that concerns the correct way of making Service available to the Client, which can be categorized as:
- Contact Information;
- Financial Account Information;
- Transaction Information;
- User Account Information;
- User Content.
When TrackDuck conducts online research and/or re-marketing, our invitations and questionnaires clearly identify us and explain the purpose(s) of our contact. When You participate in our research, we may ask You for Your personal opinions, as well as demographic information, such as Your age, household composition and level of education. You may refuse to answer certain questions or discontinue participation in a study at any time.
We never knowingly invite children under the age of 18 to participate in research studies and/or any other activities without taking measures to ensure appropriate parental consent.
In addition to keeping Your Personal Information confidential, we will never sell, share, rent or otherwise intentionally transfer Your name, address, telephone number or e-mail address to our clients, other market research companies, direct marketing companies or any other third party.
The only exceptions when we may disclose Your Personal Information or survey responses to third parties are as follows:
- You request or consent to sharing Your identifying information and/or Personal Information with the third parties for a specified purpose;
- In accordance with the Google re-marketing guidelines, we provide Your responses and/or website-related information to a third party who is contractually bound to keep the information disclosed confidential and use it only for research or statistical purposes;
- We provide information to affiliates of the firm and non-affiliated third parties who perform services or functions for us in conjunction with our services to You, but only if we have a contractual agreement with the other party which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed;
- If there would be a need to disclose Your personal data to judicial or other government institution, we would do so as required by law.
Purpose of Collection and Use of Personal Information
TrackDuck collects and use Your Personal Information to:
- Provide the Client with correct service on our end. We need to correctly identify the customer as a Client and we need a certain Personal Information to do so;
- Provide the Client with better service in the future. We strongly believe that we should strive for perfection and by collecting and analyzing Personal Information of the Clients we can adjust our Service accordingly.
Disclosure of Personal Information
Storage and Security
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures. We ask You to understand that no security measure is fault-proof or hacking proof. We also cannot guarantee the security of any information transmitted from our servers to You. If any third party would be able to intercept a transmission from our servers to Your working environment, we would not be responsible for such act.
We may transfer Your information to servers located outside of Your state or country, in a location having laws that are less protective of Your privacy. We are located in the European union and we are required by law to keep Your information in our home country of Republic of Lithuania. Due to the fact that we may need to transfer Your information in regards of providing You with the best possible Service by using our website, You consent for us to do so.
TrackDuck reserves the right to communicate with You by e-mail. Such communication will be strictly related to the correct way of providing the Service to the Client. The Client cannot refuse such communication due to it’s connection with the Service. TrackDuck reserves the right to send You the ads concerning the Service and/or place ads on website.
Interactions With Others
By using our website and/or Service it is possible to communicate with others, discuss in boards and/or blogs, review goods, services vendors, and submit media content. The information, including Your Personal Information, will be publicly visible and available for public. Keep in mind, that any information that is publicly shown could be used as a reading material, collected for later use and be spread across the internet.
Accessing and Correcting Personal Information
TrackDuck allows for You to update Your Personal Information at any time. If the Client wants to delete his or her user account, even if such account is no longer accessible, TrackDuck reserves the right to keep the Client’s Personal Information as long as it is needed to comply with the financial regulations and/or needed to lawfully run the company. The information that is no longer needed shall be destroyed as required by law.
Notice to Residents of Countries outside the European Union
Since we are based in the European Union, we do use services and servers that are outside of the European Union. For us to be able to provide the Client with the best solution regarding the Service we do need to be able to transfer Clients Personal Information to other locations worldwide. As mentioned in Section “Storage and security”, TrackDuck reserves the right to transfer You Personal Information to our Affiliates, business partners, vendors, and/or service providers elsewhere in the world. Keep in mind, that by providing us with You Personal Information, You consent to us for doing so.
Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995
Data protection in the European union stems from a bill passed in 1995, dubbed the Data Protection Directive. This law, reaffirming European nations’ respect for all citizens’ “private and family life,” allows for individuals to obtain Personal Information the companies said information is being stored. By granting users the right to both remove and correct any Personal Information about them online, as well as by barring companies from transferring data either to another company or across national borders without the consent of the Clients.
Special Note For Parents
While we encourage children to consult with their parents before furnishing personal data, parents should supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers. These tools can prevent children from disclosing their name, address and other Personal Information without parental permission. If underage person would provide us with your Personal Information, please contact as immediately for it’s removal.
Special Note For Kids (People under 18 years of age)
Be sure to ask Your mom, dad and/or any legal guardian for permission before sending any information about Yourself to us (or anyone else) over the Internet.
Date created: August 26, 2014
Last revised: April 6, 2016